CRM

Implementing a New CRM

Implementing a new CRM (Customer Relationship Management) system can be a game-changer for businesses looking to improve customer engagement and sales. However, the process of implementing a new CRM can be daunting, and it requires careful planning and execution to ensure a successful outcome. Here are some steps to follow when implementing a new CRM: […]

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How to Win Friends and Influence People (aka How to Not Be an Asshole)

Nearly all jobs could benefit from honing skills about how to influence people. Most of us have taken a personality profile, or perhaps a training course along with it. There’s DISC, Myers Briggs, Insights, Colour Code, etc. We often leave these training classes with this information at the forefront of our minds and think a little bit

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Always Be… Learning?

Most people in the sales world are pretty familiar with the Glengarry Glen Ross quote ‘Always be Closing’. It really is a great clip. Recently I asked some readers of this blog about problems facing sales organisations. If you haven’t yet answered, see how your answers compare to others below. [poll id=”3″] As you can

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